Privacy Policy
    Privacy Policy For www.firesell.my
    What is this Privacy Policy for?

    This privacy policy is for this website [www.firesell.my] and served by FIRESELL SOFTWARE SUPPLIES and governs the privacy of its users who choose to use it.

    The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

    This privacy policy has been compiled to better serve those who are concerned with how their Personally identifiable information (PII) is being used online. PII, as used in Malaysian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

    The Website

    This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complys to all Malaysia national laws and requirements for user privacy.

    What personal information do we collect from the people that visit our website?

    When ordering our product on our site, you will be asked to enter your company name, email address, billing address, phone number and payment details to have us process your order.

    When contacting us, you will be asked to enter your name, your WhatsApp number and email address to allow us to respond and revert back to you.

    When do we collect information?

    We collect information from you when you place an order, or you wanted to contact us and needed us to revert back to you.

    How do we use your information?

    We only use the information we collect from you when you make a purchase, only to quickly process your transactions.

    How do we protect visitor information?

    We do not use vulnerability scanning and/or scanning to PCI standards.

    We do not use Malware Scanning.

    We use only verified SSL certificate.

    We never ask for credit card numbers.

    Do we use &quot cookies&quot?

    This website does not use cookies.

    Third Party Disclosure

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information in any manner, in whatever way, regardless of how. This includes website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, no matter whether or not those parties agreed to keep this information confidential. We may, however, release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    How does our site handle do not track signals?

    We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    Does our site allow third party behavioral tracking?

    It&aposs also important to note that we do not allow third party behavioral tracking.

    COPPA (Children Online Privacy Protection Act)

    When it comes to the collection of personal information from children under 13, the Childrens Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nations consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect childrens privacy and safety online.

    We do not specifically market to children under 13.

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law in Malaysia and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

    • We will notify the users via email within 7 business days.
    • We will notify the users via in site notification within 2 business days.

    We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

    CAN SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    Therefore we collect your email address ONLY in order to communicate with you as a customer.

    Contact & Communication

    Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2010. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

    This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

    Email Newsletter

    This website does not operate any email newsletter program.

    Social Media Platforms

    Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

    Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

    This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

    Resources & Further Information

    v.1.2 February 2016 Edited & customised by: FIRESELL SOFTWARE SUPPLIES, 437 TINGKAT 1 JALAN KAMARUDDIN 20400 KUALA TERENGGANU